Frequently Asked Questions:
Is Electric Doctor Inc. licensed and insured to work in my area?
We are licensed and insured in the State of Colorado, as well as the cities and counties we service.
Other companies claim they will beat a written quote, do you offer that?
Electric Doctor stands by our pricing and we will match lower quotes from a licensed and insured competitor that you have received in writing. In upholding our own values, integrity, and respect for our industry and competitors, we will never promote beating another company’s price.
I don’t know how high my ceilings are, how can I tell?
If you have a tape measure, you can always measure. Also, you can compare the total ceiling height to an object such as a door opening. Example – Door height is 7′, ceiling is about 3 doors high, 21′ ceiling. If you are not sure, call for a free estimate.
How do I know if I can have a ceiling fan installed where a light fixture is located?
There is never really a 100% way to know until we take the fixture down. If the box is not rated for fan support, our electricians will notify you before proceeding. All locations can be converted to fan-rated.
Help and Common Issues:
How do I reset a breaker that is off or tripped?
Remember that breakers trip for a reason! Be sure not to stand directly in front of the panel when working on breakers in case of a spark. To reset, push the handle of the breaker all the way to the “Off” position then flip to the “On” position.
What do I do if I lost power in my house?
First, check to see if you’ve had a power outage by asking a neighbor if they also lost power or calling your power company. You can also look around to see if street lights or stop lights are working correctly.
If your incoming power is good and you have no power, call 303.973.2551
I have power but some stuff is off and some stuff is on, what’s wrong?
Take a moment to verify what is working and what is not working. Often times you can use a small lamp to test your outlets. It is helpful to know if the outage is contained to a particular room or area of outlets. You can then go to your breaker panel and check for tripped breakers. A tripped breaker is usually noticeable as it will be between the “On” and “Off” position. If you do not have breakers, but instead see screw in fuses, give us a call, it’s time for an upgrade!
I had a light go out and now it won’t turn on, what should I do?
- Change the light bulb. 2. Change it with a good light bulb. 3. Change it with a light bulb that you know works.
We know it sounds crazy, but we actually change quite a few light bulbs that were thought to be good. If you change the light bulb that you know is working and the light still doesn’t work, give us a call.
What is a GFCI outlet, what does it do and what are those buttons?
GFCI stands for Ground Fault Circuit Interrupter and they come in several forms. Most common, is the GFCI outlet, then the GFCI breaker and finally the faceless GFCI. You will see GFCI outlets mostly in Kitchens, Bathrooms, Garages, and Outdoors. GFCI outlets come with two buttons – Test and Reset. To test that the GFCI is working correctly, unplug anything that might be plugged into the outlet, then press the Test button. At this point, you should hear a click or see an indicator light come on or go off (if equipped). Next, press the Reset button, again you should hear a click or see an indicator light (if equipped). Plug something into the outlet and test.
I am hearing a “beeping” or “chirping” sound every 30 seconds, what is it?
Most likely what you are hearing are smoke detectors, carbon monoxide detectors, or smoke/carbon monoxide combo detectors that have a low battery. It’s time to change the battery in the detector which usually means ladder work. Often they are on high ceilings and if you are not comfortable on a ladder or do not have a large enough ladder, give us a call. We recommend changing all the batteries in all the detectors when this happens.
Electric Doctor Inc. warranties:
- One-year on all installations
- Five-year on all service upgrades
Payments Accepted by Electric Doctor Inc.:
- Visa, Mastercard, American Express, Discover
- Personal and Business Checks
Stay ready for an emergency & always have:
- A working flashlight with fresh batteries
- Candles and matches
- Fire extinguisher